Mitarbeiter Technischer Service (m/w/d)

Are you enthusiastic about technology and service-oriented? As a technical service employee, you will support our customers with technical questions and ensure smooth processes. If you are solution-oriented and enjoy working in a team, we look forward to receiving your application!

■    You will independently carry out repairs and maintenance of pumps and measuring devices as well as the installation of vacuum networks at our customers' premises. 
■    You will provide support in the internal service workshop, represent the service department in technical projects, and liaise with interfaces.  
■    You will independently prepare cost estimates, documentation, and test and customer service reports.
■    You will shine as an expert when conducting service training for our customers.
■    Responding to and processing customer inquiries and service tickets will also be part of your responsibilities.

■    You have successfully completed technical training in mechanical engineering.
■    You have experience in customer service or repair services.
■    Your working style is characterized by good technical understanding and high quality awareness.
■    You are confident in using MS Office as well as CRM and ERP systems, preferably SAP S4/HANA.
■    Very good German and English skills round off your profile.